Privacy Policy

Privacy Policy of Virtwo Pte. Ltd.

1. Introduction

Virtwo Pte. Ltd. (“we”, “us”, “our”) is committed to protecting the privacy of all visitors to our website. This Policy sets out how we collect, use, disclose, protect, and retain your Personal Data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”) and guidelines issued by the Personal Data Protection Commission (PDPC).

2. Scope

This Policy applies to all Personal Data collected, used, or disclosed by us in providing goods or services, or in connection with our business operations in Singapore, including via our website and other channels.

3. What Information We Collect

We may collect the following types of Personal Data:

  • Name, email address, contact details, and identifiers (e.g., NRIC/passport only if legally required)
  • IP address, device information, browsing behavior, and preferences
  • Any other information you provide directly (e.g., forms, surveys, feedback)

4. How We Handle Your Data

  • Consent: We only collect, use, or disclose your Personal Data with your consent or as allowed under the PDPA.
  • Purpose: Your data will only be used for purposes that are reasonable and notified to you, such as providing services, improving our offerings, and sending you updates (with your permission).
  • Accuracy & Protection: We take steps to ensure your data is accurate, kept up-to-date, and safeguarded with appropriate security measures.
  • Retention: Your data is kept only as long as necessary for business or legal purposes, and will be securely deleted or anonymized afterwards.
  • Transfer: If data is transferred overseas, we ensure that the recipient provides protection comparable to Singapore’s PDPA.

5. How We Use Your Data

We may use your data to:

  • Provide and improve our products or services
  • Respond to your enquiries and feedback
  • Send you marketing messages (only with your consent and respecting Singapore’s Do Not Call Registry)
  • Comply with legal or regulatory requirements

6. Disclosure to Third Parties

We do not sell your Personal Data. We may share it with trusted service providers who help us operate our business, subject to confidentiality agreements. We may also disclose your data if required by law.

7. Cookies

Our website may use cookies to enhance your experience and analyze usage patterns. You may disable cookies in your browser settings, but some features of the website may not work properly.

8. Links to Third-Party Sites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

9. Your Rights

You may request to access, correct, or withdraw your consent to the use of your Personal Data. To do so, please contact us.

10. Data Retention & Disposal

We retain your Personal Data only for as long as needed to fulfil the purposes for which it was collected or as required by law, after which it is securely deleted or anonymized.

11. Policy Changes

We may update this privacy policy from time to time. Updates will be posted on this page with the “Last Updated” date.

12. Contact Us

If you have questions about this Policy or the handling of your Personal Data, you may contact us via our available communication channels.